FondcareSafety first. Then everything else becomes possible.
Young people come to us at a turning point — often after years of moving from place to place. Our work starts from a simple idea: that feeling safe and settled comes first, and confidence, skills and independence grow from there.
Trauma-informed
Many young people have lived through instability, loss and disrupted relationships. We pay attention to what a young person has been through, keep things predictable, and look for the reasons behind behaviour rather than reacting to it. We don't ask a young person to earn our patience.
Relational
Growth happens through relationships. Each young person has a named key worker who stays consistent, listens, and advocates — someone reliable who knows them well. Trust is built at the young person's pace, not on our timetable.
Restorative
When things go wrong, we repair rather than punish. Restorative conversations help a young person make sense of what happened, put it right where they can, and keep the home a respectful place to live.
Safeguarding-first
A young person's safety is never negotiable. The care team is trained to recognise risk early — exploitation, abuse, self-neglect, going missing — and to act quickly, working hand in hand with social workers, health teams and the wider safeguarding partnership. For under-18s, their welfare comes first, always.
Hands-off, and never punitive.
We take the view that behaviour is communication. Our role is to create a sense of safety, hold clear and respectful boundaries, and help a young person build the skills to manage difficult moments themselves.
Fondcare does not use restraint, and we do not use punitive measures or sanctions. Instead we use de-escalation, choice and problem-solving that protect a young person's dignity and keep the relationship intact. Difficult days don't cost a young person their place or their standing with us.
The young person leads; we walk with them.
Support plans are made with a young person, not handed to them. They set their own goals, shape how their support works, and have a real say in how their home runs. Every young person knows their rights, how to raise a concern, and how to reach an independent advocate.
From early on, we prepare for what comes next — managing a tenancy, budgeting, cooking, health, travel, education and work — so that when a young person is ready to move on, they leave with the skills, the confidence and a network of people still in their corner.
We'll be straight with you.
If Fondcare is the right fit for a young person, we'll show you exactly how we'd support them. If it isn't, we'll say so.